Surveillance Operator - RED RIVER
LocationKiowa Casino - Red River (Devol, Oklahoma)
DivisionSurveillance
DepartmentSurveillance
Pay Rate$10.86/hr.
  
Job Summary

The Surveillance Operator is required to observe and report any suspicious activities, policy and or procedure infractions.


Essential Duties & Responsibilities

> Must know all cash operations, slot operations, table and card games ICS tested quarterly on their knowledge
Writes detailed reports of observations made during shift
Closely observes cage, Main bank activities
Reports violations regarding deviations from game protection procedures and cash handling procedures.
Reports violations of title 31 violations
Ensures confidentiality of information regarding reports, investigations and suspicious activities of team members or guests.
Identifies possible or known cheats, card counters, thieves or other individuals suspected of endangering company assets and reports accordingly.
Adheres to all regulatory, departmental, and casino policies and procedures.
Must observe closely the slot and table games drop.
Must fill out all Surveillance Forms and logs correctly.
Verify, log and cancel used Table and Card games used playing cards according to policy and procedure.
Must adhere to the safety rules and regulations of the Kiowa Casino and of the Surveillance department.


Knowledge, Skills & Abilities (KSA)

Specifics Required:
> High school diploma or GED Required
> At least 21 years of age
> 1 year Law Enforcement, Security, Surveillance or Guest Service experience

Preferred:
> Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations

Skills Required:
> Basic computer skills (ability to demonstrate proficiency)
> Strong organizational skills
> Strong written communication skills
> Strong verbal communication skills
> Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
> Accurate and detail-oriented
> Strong problem solving skills
> Excellent report writing and investigation skills

Abilities Required:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision
> Ability to work cooperatively with all departments
> Ability to manage extensive amounts of paperwork
> Ability to operate most office equipment (computer, fax, copier, etc)
> Strong ability to be objective
> Excellent ability to ensure integrity in all matters

Physical Demands / Work Environment

PHYSICAL DEMANDS:Must be able to walk, sit, and or stand for long periods of time, must have the ability to lift 50 pounds or more, and must be able to operate computer and computer type equipment for long periods of time. 

 

WORKING ENVIRONMENT: Surveillance Room is kept cold 68/70 to preserve equipment. Office, loud, two way radios, telephones and computer applications, seclusion and non-fraternization of non-Surveillance Team Members required.


Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.