F&B Server - RED RIVER
LocationKiowa Casino - Red River (Devol, Oklahoma)
DivisionHospitality
DepartmentHospitality
Pay Rate$9.50/HR + Tips
  
Job Summary
Creates positive service experiences for patrons of the restaurant while serving food and beverages. Busses tables, keeps station and work area neat and clean.

Essential Duties & Responsibilities
> Answers questions and makes suggestions regarding food and service.
> Uses hospitality standards to make guests feel welcome and important.
> Takes food and beverage orders from guests and enters into point of sale system.
> Serves courses from kitchen and service bars for menu service within established time limits.
> Observes guests to respond to any additional requests and to determine when meal has been completed.
> Totals bill, accepts payment and processes according to procedure to complete sale.
> Totals bill, collects payments and makes change.
> Clears and resets tables at conclusion of each course.
> Maintains cleanliness and sanitation requirements in serving areas, restaurant floor, and in waitress stations at all times.
> Perform other duties prescribed by management.
> Must adhere to the safety rules and regulations of the Kiowa Casino and of the Food & Beverage department.

Knowledge, Skills & Abilities (KSA)
Specifics Required:
> High school diploma or GED required
> At least 21 years of age

Preferred:
> Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations

Skills Required:
> Good organizational skills
> Strong verbal communication skills
> Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
> Accurate and detail-oriented
> Basic math skills

Abilities Required:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to independently lift up to 50 pounds routinely
> Ability to count back change

Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to communicate using oral and computer methods. Must be able to stand and exert fast-paced mobility for periods of up to 8 hours. Must have a good sense of balance, and be able to bend and kneel. Must have the ability to independently lift up to 50 pounds routinely.

WORKING ENVIRONMENT: Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.