Human Resource Generalist - RED RIVER
LocationKiowa Casino - Red River (Devol, Oklahoma)
Job Code22-HR-1590
DepartmentHuman Resources
Starting Salary35568.00
Job Summary
Responsible for all Human Resource activities for the company. Provide advice and assistance, follow-up on company policies, procedures, and documentation. Coordinates the resolution of specific policy-related and procedural problems and inquiries. 

Essential Duties & Responsibilities
> All Team Members must embrace and deliver Kiowa’s Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team         Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external             and internal Guests alike in a timely and effective manner
> Conducts New Hire Orientations and assists with exit interviews; makes recommendations to the management team for corrective action and                 continuous improvement according to Kiowa Casinos HR approved policies and procedures
> Work with Directors and Managers on a one-on-one basis             
> Represents HR in interviews to ensure all Federal Laws and Kiowa preference Policy are adhered to
> Develop appropriate and effective communications to Team Members on Human Resources programs and initiatives throughout the company
> Provides advice, assistance, and follow-up on company policies, procedures, and practices to Team Member and Management Teams
> Receives or initiates communication to and from Managers, Supervisors, and Team Members about various HR functions.  Documents, analyzes,           and takes appropriate action based upon all available and relevant information under general direction of Human Resources Manager
> Responsible for minimizing business risk and enhancing the company culture by ensuring that all management are trained in all required legal               subject areas - Compliance, Code of Conduct, Diversity, & Sexual Harassment, Interviewing, and selection skills, and employment law
> Advises and coaches managers / Team Members to effectively address client organizational and Team Member relations issues. Seeks                           opportunities and suggest ways to improve efficiencies and productivity
> Provides expert advice, counsel, and coaching to senior leaders and Managers on Team Member related issues such as, but not limited to:                     performance management, investigations, termination decisions, corrective action, Human Resources, and Company policies and procedures, and       all employment/labor laws through programs, practices, policies, investigations, and actions, etc.
> Maintains current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act,       FLSA, ADA, FMLA, ADEA, and state laws
> Stays abreast of changing legislation impacting Human Resources functions 
> Promote Team Member involvement and excitement about business and culture
> Responsible for ensuring that performance issues are addressed in timely and appropriate fashion
> Responsible for ensuring that individual performance assessments are calibrated with department and business results
> Compiles data from personnel records and prepares reports
> Updates Team Member files to document personnel actions and to provide information for payroll and other uses
> Assist with hiring, retaining, promoting, performance evaluations, training, disciplining, and terminating Team Member with concurrence of the                 Department Director, Chief Operating Officer/General Manager, and the Director of Human Resources
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate           Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others

Knowledge, Skills & Abilities (KSA)
> High school diploma or GED required 
> At least 21 years of age
> Associates Degree in Human Resources or business and 2 years’ Human Resources Representative experience 
> 4 years of experience in an HR Representative role in a business environment 
> 1 year experience in a lead or supervisory role 
> Minimum of 2 years working experience in 2 or more of the following disciplines: Team Member relations, recruiting,  workforce planning and                   benefits,  and compensation administration (ability to demonstrate proficiency)
> Minimum of 2 years working knowledge of statutes related to employment law, including but not limited to: Title VII of the Civil Rights Act, Age                 Discrimination and Employment Act, Sexual Harassment, the Fair Labor Standards Act and the National Labor Relations Act (ability to                             demonstrate proficiency)
> Minimum of 2 years working knowledge of benefits programs administration including federal laws governing 401(k) ERISA, COBRA, HIPPA,                 Family Medical Leave, ADA, Worker's Compensation, Section 125, and Tribal/Federal/State laws with 90 days to acquire knowledge or Tribal                 Law (ability to demonstrate proficiency)
> Strong mediation, counseling, coaching, and interviewing skills 
> Minimum of 1 year working knowledge of Indian Gaming regulations and policies (ability to demonstrate proficiency)

> Bachelor’s Degree (B.A.) in Human Resource Administration  
> Professional in Human Resources certifications, SHRM, or equivalent program
> Knowledgeable of Human Resources information systems

> Excellent computer skills with experience in word processing, databases, and spreadsheets (ability to demonstrate proficiency) 
> Strong project management skills
> Highly organized and ability to adapt quickly to changing priorities
> Excellent written communication skills
> Excellent verbal and interpersonal communication skills
> Accurate and detail-oriented
> Excellent problem solving skills

> Displays leadership qualities and the ability to serve both internal and external Guests
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to maintain a professional demeanor

Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to communicate using written, oral, and computer methods. Must be able to operate computer equipment for extended periods of time. Must be able to sit, walk, and/or stand for extended periods of time. Must be able to perform repetitive wrist motions. May be required to lift up to 25 pounds. 

WORKING ENVIROMENT: Work environment is to be considered an office environment, with a low noise level. Occasionally will be in a smoke filled environment with a high level of noise. May be in direct contact with patrons of Casino. High Volume of direct Team Member contact.
Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.